Personal Training

Cancellation Policy

Highland Fitness Cancelation Policy Aidan’s Highland Fitness Thank you for choosing Highland Fitness for your fitness and training needs. I am committed to providing you with exceptional service and support. To ensure efficient operation and availability to all clients, I have established the following cancelation policy. 1. Cancelation Notice: • Clients are required to provide a minimum of 24 hours notice for the cancellation or rescheduling of an appointment. 2. Late Cancellations: • Cancellations made with less than 24 hours notice will result in a charge of the full session rate or a loss of the session from a pre purchased package. 3. No-Show Policy: • Failure to show up for a scheduled session without prior notice (no – show) will also result in a charge of the full session or a loss of that session from a pre purchased package. 4. Emergencies: • We understand that emergencies happen. In the case of an emergency, please contact me as soon as possible to discuss the situation. 5. Trainer Cancelations: • If your trainer needs to cancel a session, you will be notified as soon as possible, and the session will be rescheduled without any penalty. 6. Policy Agreement: • By signing up for personal training or physiological testing, clients agree to abide by this cancellation policy. 7. Policy Changes: • Aidan’s Highland Fitness reserves the right to modify this policy at any time. Clients will be notified of any changes.